The Power of Listening

Have you seen the recent Kleenex commericals? What a great display of the power of listening. Notice that the guy who invites people to talk says little or nothing most of the time. He simply asks a few questions and listens. What can we learn from this?
  • People are longing for relationship.
  • When invited in a kind and curteous way, people are willing to talk about themselves.
  • Listening helps build community. (Look at the response of these total strangers when they were done talking.)

2 comments:

Unknown said...

Loved those commercials. Maybe we could have a traveling couch & just engage people in conversation?


Anonymous said...

I actually choke up during these commercials. It's amazing how much weight people have in their lives and just want to unload!


 
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